Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Where is operational tooling going?

On the one hand, delegations from each country met in person last weekend for the first time in a decade, and they negotiated through the night in hopes of forging a lasting peace settlement. The ...

Stocks and ​bond prices jumped on Friday, while oil and the dollar fell sharply after Iran’s foreign minister said passage ...

Canadians are worried about national sovereignty in the face of threats from America. So why are we considering surrendering ...